Terms and Conditions of Sale

Last Updated: June 5, 2026

1. Seller Identification

Lauwen Paris Hair Couture
SIRET: 106 066 772 00018
APE Code: 4791B
66 Avenue des Champs-Élysées, Office 46
75008 Paris, France
contact@lauwenparis.com

Information relating to the SIREN number, SIRET number, Trade and Companies Register (RCS) registration, and intra-community VAT number will be added upon the official registration of the company.

2. Purpose

These Terms and Conditions of Sale govern all purchases made through the Lauwen Paris Hair Couture online store.

By placing an order on our website, the customer acknowledges having read and accepted these Terms and Conditions without reservation.

3. Products

Lauwen Paris Hair Couture carefully selects hair extensions and hair products that meet high standards of quality.

The photographs, descriptions, and visuals displayed on the website are intended to accurately represent the products offered. However, slight variations may occur depending on screen settings, lighting conditions, or the natural characteristics of hair.

Lauwen Paris Hair Couture reserves the right to modify, supplement, or discontinue any product at any time.

4. Pricing

All prices displayed on the website are expressed in Euros (€).

Lauwen Paris Hair Couture reserves the right to modify its prices at any time. Products are invoiced based on the price in effect at the time the order is confirmed.

Any applicable shipping costs are specified before the final validation of the order.

5. Orders

All orders become final upon successful payment confirmation.

Lauwen Paris Hair Couture reserves the right to refuse or cancel any order in the event of suspected fraud, inaccurate information, payment issues, or exceptional circumstances.

An order confirmation will be sent to the customer by email once the order has been validated.

6. Payment

Payments are processed through secure payment platforms.

No banking information is stored by Lauwen Paris Hair Couture.

Orders will only be processed after payment has been successfully confirmed.

7. Shipping and Delivery

Orders are prepared and dispatched within 24 to 48 business hours following payment confirmation.

Delivery times generally range from 3 to 7 business days depending on the destination and the selected carrier.

A tracking number will be provided once the order has been shipped.

Although Lauwen Paris Hair Couture makes every effort to meet the announced delivery times, they are provided as estimates only and may be affected by circumstances beyond our control.

8. Returns and Refunds

Due to the nature of our products and in order to maintain the highest standards of quality, authenticity, and hygiene, hair extensions, wigs, and other hair products sold through our store cannot be returned, exchanged, or refunded once delivered.

This policy allows us to guarantee that every customer receives products that are impeccable, never reused, and fully aligned with the quality standards of Lauwen Paris Hair Couture.

Any validated order is considered final and binding.

However, if an item is received damaged or if an error occurred during the preparation of your order, please contact our customer service department within 48 hours of receiving your package.

Your request must include:

• Your order number;

• Clear photographs of the product concerned;

• A detailed description of the issue.

Each request will be carefully reviewed in order to provide an appropriate solution.

9. Liability

Lauwen Paris Hair Couture shall not be held liable for any direct or indirect damages resulting from improper use of the products, temporary website interruptions, or circumstances beyond its control.

10. Intellectual Property

All content available on the Lauwen Paris Hair Couture website, including but not limited to texts, visuals, photographs, graphics, logos, and brand elements, is protected by intellectual property laws.

Any reproduction, distribution, or use without prior written authorization is strictly prohibited.

11. Customer Service

For any questions regarding an order or product, our team remains at your disposal:

Lauwen Paris Hair Couture
66 Avenue des Champs-Élysées, Office 46
75008 Paris
France

Email: contact@lauwenparis.com

12. Governing Law

These Terms and Conditions of Sale are governed by French law.

In the event of a dispute, an amicable resolution will be sought before any legal proceedings are initiated.

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Lauwen Paris Hair Couture

The excellence of Hair Couture, designed to reveal the beauty and elegance of every woman.